Issues with payment processing on NCR Payment Processing
Incident Report for NCR Silver
Resolved
Dear Aloha Cloud & Silver Customers,

Issue with NCR Payment Processing has been resolved.

If you are experiencing any kind of issue further, please reach out to our Support:
US Customer Care number: 877-270-3475
UK Customer Care number: 0808-178-5520
customercare@ncrsilver.com

NCR Silver support team is online 24/7 and we are here to help.
Thank you,
Customer Care Team
Posted Oct 30, 2023 - 18:40 EDT
Update
Update! Cloudflare has officially recovered as of 1:35 PM PT. Teams saw partial recovery occur as soon as 1:22 PM PT. Teams will continue to monitor but the issue appears fully resolved.
We apologize for any inconvenience this service disruption may have caused.

If you have any related issues, please contact us at 877-270-3475, email us at: customercare@ncrsilver.com or chat via Back Office.
Posted Oct 30, 2023 - 17:11 EDT
Monitoring
NCR Voyix has been made aware of a 3rd party vendor-related issue that briefly impacted transaction processing. Engineers were quickly engaged with the impacted vendor to expedite resolution. Teams were just notified the vendor has resolved the issue, restoring all connectivity."
Posted Oct 30, 2023 - 16:34 EDT
This incident affected: NCR Silver Payments.