Resolved -
The issue has been resolved.
Our Engineering team is working on fixing the reporting and an estimation is that it would be complete within the next 90 minutes.
Feb 4, 19:05 EST
Update -
We are continuing to work on a fix for this issue.
Feb 4, 18:24 EST
Identified -
The issue has with the Back Office not syncing and not showing the updated report has been identified and the Engineering team is working on addressing it.
If you are experiencing issues with the Back Office not displaying the updated report please reach out to our Support line on 877-270-3475.
Feb 4, 18:23 EST