NCR Silver
All Systems Operational
NCR Silver Essentials Application ? Operational
NCR Silver Pro App ? Operational
NCR Silver Back Office ? Operational
NCR Silver Payments Operational
Customer Care Line Available Operational
NCR Silver Console Operational
NCR Silver Emails Operational
NCR Silver Online Ordering ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 13, 2022

No incidents reported today.

Aug 12, 2022

No incidents reported.

Aug 11, 2022

No incidents reported.

Aug 10, 2022

No incidents reported.

Aug 9, 2022

No incidents reported.

Aug 8, 2022

No incidents reported.

Aug 7, 2022
Resolved - We have confirmed that the issue with the Credit Processing on Ingenico Gateway is no longer present.
Aug 7, 18:31 EDT
Monitoring - Issue with the Credit Processing no longer appears to be present, we are still monitoring the situation. Please try to reboot your POS devices and if the issue persist feel free to contact us 877-270-3475.
Aug 7, 17:32 EDT
Update - We are continuing to investigate this issue.
Aug 7, 16:35 EDT
Investigating - We’re currently investigating reports of a service interruption with Ingenico Gateway. We apologize for any inconvenience and will post another update as soon as we learn more.

We apologize for any inconvenience this service disruption may have caused. If you experience any related issues, please contact us at 877-270-3475.

Aug 7, 16:27 EDT
Aug 6, 2022
Resolved - We have confirmed that the issue with the Credit Processing on Ingenico Gateway is no longer present.
Aug 6, 18:17 EDT
Monitoring - Issue with the Credit Processing no longer appears to be present, we are still monitoring the situation. Please try to reboot your POS devices and if the issue persist feel free to contact us 877-270-3475.
Aug 6, 17:48 EDT
Update - We’re currently investigating reports of a service interruption with Ingenico Gateway. We apologize for any inconvenience and will post another update as soon as we learn more.
Aug 6, 17:23 EDT
Investigating - We’re currently investigating reports of a service interruption with Ingenico Gateway. We apologize for any inconvenience and will post another update as soon as we learn more.

We apologize for any inconvenience this service disruption may have caused. If you experience any related issues, please contact us at 877-270-3475.

Aug 6, 16:34 EDT
Aug 5, 2022

No incidents reported.

Aug 4, 2022

No incidents reported.

Aug 3, 2022

No incidents reported.

Aug 2, 2022

No incidents reported.

Aug 1, 2022

No incidents reported.

Jul 31, 2022

No incidents reported.

Jul 30, 2022
Resolved - We have confirmed that the issue with the Credit Processing on Ingenico Gateway is no longer present.
Jul 30, 22:34 EDT
Monitoring - Issue with the Credit Processing no longer appears to be present, we are still monitoring the situation.
Jul 30, 21:52 EDT
Update - We are continuing to investigate this issue.
Jul 30, 21:23 EDT
Investigating - We’re currently investigating reports of a service interruption with Ingenico Gateway. We apologize for any inconvenience and will post another update as soon as we learn more.

We apologize for any inconvenience this service disruption may have caused. If you experience any related issues, please contact us at 877-270-3475.

Jul 30, 20:50 EDT