NCR Silver
All Systems Operational
NCR Silver Essentials Application ? Operational
NCR Silver Pro App ? Operational
NCR Silver Back Office ? Operational
NCR Silver Payments Operational
Customer Care Line Available Operational
NCR Silver Console Operational
NCR Silver Emails Operational
NCR Silver Online Ordering ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 5, 2023

No incidents reported today.

Feb 4, 2023
Resolved - The issue has been resolved.
Our Engineering team is working on fixing the reporting and an estimation is that it would be complete within the next 90 minutes.

Feb 4, 19:05 EST
Update - We are continuing to work on a fix for this issue.
Feb 4, 18:24 EST
Identified - The issue has with the Back Office not syncing and not showing the updated report has been identified and the Engineering team is working on addressing it.
If you are experiencing issues with the Back Office not displaying the updated report please reach out to our Support line on 877-270-3475.

Feb 4, 18:23 EST
Feb 3, 2023
Resolved - It has been concluded that the cause of the issue is a bug that continues to be worked on by our engineering.

For more information please contact our support call centar on ​ ​​877-27​0-3475

Feb 3, 13:46 EST
Investigating - We are currently investigating reports of the Points-of-Sale failing to update customer lists when a data sync is performed.
Feb 3, 12:35 EST
Feb 2, 2023

No incidents reported.

Feb 1, 2023

No incidents reported.

Jan 31, 2023

No incidents reported.

Jan 30, 2023
Resolved - A fix has been implemented and we are currently monitoring the situation.
Jan 30, 09:17 EST
Investigating - We are aware of an issue where an application on SPRE IOS would crash upon forcing an update. Please call into our support line at 877-270-3475 for immediate assistance. We are currently investigating to resolve this issue as quickly as possible.

We apologize for any inconvenience this service disruption may have caused. If you experience any related issues, please contact us at 877-270-3475.

Jan 30, 07:23 EST
Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023

No incidents reported.

Jan 24, 2023

No incidents reported.

Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.