NCR Silver Status

NCR Silver

All Systems Operational

Silver Essentials Application by NCR Voyix Operational

Aloha Cloud by NCR Voyix Operational

Aloha Cloud Back Office by NCR Voyix Operational

Payments by NCR Voyix Operational

Customer Care Line Available Operational

NCR Silver Console Operational

NCR Silver Emails Operational

Silver Online Ordering by NCR Voyix Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 14, 2024

No incidents reported today.

Dec 13, 2024

No incidents reported.

Dec 12, 2024

[Silver Essentials] Unable to update the app and enter the POS

Resolved - This incident has been resolved.
Dec 12, 08:12 EST

Identified - NCR Dev/Engineering has scheduled a Silver Essentials release for pilot on 07th of October. This release will resolve the terminal upgrade issues reported on September 19th.
We will phase this upgrade to Silver clients progressively over the next several weeks after pilot is complete.
Oct 2, 13:58 EDT

Investigating - Silver Essentials is currently having issues updating the app and freezing the POS.
We are currently investigating the issue.
Sep 19, 11:14 EDT

Dec 11, 2024

No incidents reported.

Dec 10, 2024

No incidents reported.

Dec 9, 2024

No incidents reported.

Dec 8, 2024

No incidents reported.

Dec 7, 2024

No incidents reported.

Dec 6, 2024

No incidents reported.

Dec 5, 2024

No incidents reported.

Dec 4, 2024

No incidents reported.

Dec 3, 2024

No incidents reported.

Dec 2, 2024

No incidents reported.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.