Connected Payments Manual Card Entry Outage

Incident Report for NCR Silver

Resolved

Dear Aloha Cloud & Silver Customers,

Manual Card Entry transaction through Connected Payments has been resolved.

If you are experiencing any kind of issue further, please reach out to our Support:
US Customer Care number: 877-270-3475
UK Customer Care number: 0808-178-5520
customercare@ncrsilver.com

NCR Silver support team is online 24/7 and we are here to help.
Thank you,
Customer Care Team

Posted Jun 19, 2023 - 18:34 EDT

Investigating

Dear Aloha Cloud & Silver Customers,
We are currently experiencing an issue with processing Manual Card Entry transaction through Connected Payments. Currently, none of the Manual Card Entry transactions are going through. The issue is being investigated so a resolution can be applied.

Thank you for you patience,
NCR Customer Care Team

Posted Jun 19, 2023 - 11:42 EDT

This incident affected: NCR Silver Payments.