Intermittent Back Office performance issues

Incident Report for NCR Silver

Resolved

This incident has been resolved.

Posted Apr 25, 2025 - 11:29 EDT

Monitoring

We are seeing occasional and intermittent performance issues with the Back Office system.
Symptoms may include slow reporting, slow updates to the POS Transactions page and Online order delivery.

The issue is under active investigation by the dev team and they are working toward a resolution.

Posted Apr 24, 2025 - 09:03 EDT

This incident affected: Aloha Cloud Back Office by NCR Voyix.