Team has confirmed that the issue is resolved. Please let us know if you are still experiencing the issue.
If you are experiencing any other issue, please reach out to our Support: US Customer Care number: 877-270-3475 UK Customer Care number: 0808-178-5520 Support Email: customercare@ncrsilver.com
NCR Silver support team is online 24/7 and we are here to help. Thank you, Customer Care Team
Posted Dec 12, 2023 - 12:21 EST
Identified
Dear Aloha Cloud & Silver Customers,
The team has identified the issue and are working towards testing and applying a fix.
If you are experiencing any other issue, please reach out to our Support: US Customer Care number: 877-270-3475 UK Customer Care number: 0808-178-5520 Support Email: customercare@ncrsilver.com
NCR Silver support team is online 24/7 and we are here to help. Thank you, Customer Care Team
Posted Dec 12, 2023 - 11:42 EST
Investigating
Dear Aloha Cloud & Silver Customers,
We are made aware of issues with payment processing for merchants using the Apple iOS platform with the error message "Credit Setup Incomplete" on the POS.
Teams are engaged and working towards a fix.
If you are experiencing any other issue, please reach out to our Support: US Customer Care number: 877-270-3475 UK Customer Care number: 0808-178-5520 Support Email: customercare@ncrsilver.com
NCR Silver support team is online 24/7 and we are here to help. Thank you, Customer Care Team