Credit Card Processing Failure - Ingenico Gateway
Incident Report for NCR Silver
Resolved
We have confirmed that the issue with the Credit Processing on Ingenico Gateway is no longer present.
Posted Aug 06, 2022 - 18:17 EDT
Monitoring
Issue with the Credit Processing no longer appears to be present, we are still monitoring the situation. Please try to reboot your POS devices and if the issue persist feel free to contact us 877-270-3475.
Posted Aug 06, 2022 - 17:48 EDT
Update
We’re currently investigating reports of a service interruption with Ingenico Gateway. We apologize for any inconvenience and will post another update as soon as we learn more.
Posted Aug 06, 2022 - 17:23 EDT
Investigating
We’re currently investigating reports of a service interruption with Ingenico Gateway. We apologize for any inconvenience and will post another update as soon as we learn more.

We apologize for any inconvenience this service disruption may have caused. If you experience any related issues, please contact us at 877-270-3475.
Posted Aug 06, 2022 - 16:34 EDT
This incident affected: NCR Silver Essentials Application, NCR Silver Pro App, NCR Silver Payments, and NCR Silver Online Ordering.