Issue with UK CreditCall Gateway

Incident Report for NCR Silver

Resolved

This incident has been resolved.

Posted Jul 20, 2023 - 06:30 EDT

Monitoring

Update!

CreditCall Engineers have identified and resolved the issue with the Global - Authorization Platform and will continue to monitor its status.

We will provide another update when we have confirmed that it is stable.

Posted Jul 19, 2023 - 10:13 EDT

Identified

Update!

CreditCall Engineers identified the issue and are currently working on a fix.

We will provide another update when we have confirmed that it is stable.

Posted Jul 19, 2023 - 09:10 EDT

Investigating

Creditcall is currently investigating a potential service incident that may be impacting one or more functions of the Creditcall Payment Gateway. Some customers may be experiencing service issues as a result. Creditcall engineers are working to investigate and resolve the issue.

This only affects our UK customers.

For further information, please refer to https://status.creditcall.com

Posted Jul 19, 2023 - 08:44 EDT

This incident affected: NCR Silver Payments.