Back Office not populating Online orders and Walk-in customers in POS Transactions and Reports

Incident Report for NCR Silver

Resolved

Fix has been deployed to production. Please let us know if you are experiencing this issue still.


We apologize for any inconvenience this service disruption may have caused. If you have any related issues, please contact us at 877-270-3475, email us at: customercare@ncrsilver.com or chat via Back Office.
Posted Mar 20, 2025 - 14:55 EDT

Monitoring

We are aware of an issue with our Back Office not populating POS and Online orders. Temporary measures are put in place to alleviate issues but a proper fix will be released gradually.


We apologize for any inconvenience this service disruption may have caused. If you have any related issues, please contact us at 877-270-3475, email us at: customercare@ncrsilver.com or chat via Back Office.
Posted Mar 17, 2025 - 15:20 EDT
This incident affected: Aloha Cloud Back Office by NCR Voyix.
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