Heartland Outage

Incident Report for NCR Silver

Resolved

All systems are back to normal and everything is working as intended.

Posted Jun 04, 2023 - 13:14 EDT

Monitoring

Transactions are being processed normally and everything is working as intended.
We will continue to monitor the situation.

For more information please contact our 24/7 support team at 877-270-3475 or send us an email at customercare@ncrsilver.com .

Posted Jun 04, 2023 - 12:20 EDT

Identified

We are currently experiencing an issue with processing credit cards on the Heartland side.
Transactions are being processed slower or not at all.
For more information please follow https://www.heartland.us/resources/customer-support.
We will continue to monitor the situation.

Posted Jun 04, 2023 - 11:35 EDT

This incident affected: NCR Silver Payments.