Connected Payments service degradation

Incident Report for NCR Silver

Resolved

We can confirm that the issue with processing through the Connected Payments gateway has been resolved.
We apologize for any inconvenience this service disruption may have caused.
If you experience any related issues, please contact us at 877-270-3475, customercare@ncrsilver.com via email or chat us via your Back Office.

Posted Mar 17, 2024 - 01:09 EDT

Investigating

We are currently investigating an issue where merchants who are processing through the Connected Payments gateway are experiencing difficulties.
We apologize for any inconvenience and will post another update as soon as we learn more.

Posted Mar 16, 2024 - 23:48 EDT

This incident affected: NCR Silver Payments.