[Silver Essentials] Unable to update the app and enter the POS

Incident Report for NCR Silver

Identified

NCR Dev/Engineering has scheduled a Silver Essentials release for pilot on 07th of October. This release will resolve the terminal upgrade issues reported on September 19th.
We will phase this upgrade to Silver clients progressively over the next several weeks after pilot is complete.

Posted Oct 02, 2024 - 13:58 EDT

Investigating

Silver Essentials is currently having issues updating the app and freezing the POS.
We are currently investigating the issue.

Posted Sep 19, 2024 - 11:14 EDT

This incident affects: Silver Essentials Application by NCR Voyix.