Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 22, 2020 - 03:30 EDT
Scheduled
DOWNTIME NOTIFICATION: 3:30am - 5:30am ET (12:30am - 2:30am PT) Tuesday, September 22, 2020
HOW DOES THIS IMPACT YOU? If you have your batch set to "automatic settlement" during the maintenance window and attempt to perform tip adjustments while the back office is offline, they will not be processed. Once the system is back online, it will attempt to settle the batch immediately.
We strongly recommend that you complete your tip adjustments by 3:15am ET on Tuesday, September 22, to avoid any issues.
WHY IS NCR DOING THIS?
Keeping your business up and running is important and we want to minimize any disruptions to your service. A software update is on the way, and we want to make sure you're prepared with stability improvements and bug fixes.
Thank you for making NCR Silver part of your business. Visit our Trust Status website for maintenance reports, and sign up for Trust Notifications to receive ongoing updates via email. If you need help or have questions, please reply to this email or reach out to Customer Success anytime at 877-270-3475.
Posted Sep 21, 2020 - 12:44 EDT
This scheduled maintenance affected: NCR Silver Back Office.