NCR Silver System Status Page
All Systems Operational
NCR Silver App ? Operational
NCR Silver Pro App Operational
NCR Silver Backoffice ? Operational
Payments Operational
Customer Care Line Available Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 23, 2019

No incidents reported today.

Apr 22, 2019

No incidents reported.

Apr 21, 2019

No incidents reported.

Apr 20, 2019

No incidents reported.

Apr 19, 2019

No incidents reported.

Apr 18, 2019

No incidents reported.

Apr 17, 2019
Resolved - Issue with merchants using Mercury processing has been fixed. All credit transactions will be able to settle on time and communicate to Mercury.

If you are experiencing this issue please contact our support team to create an incident. The number to call is 877 - 270 - 3475.
Apr 17, 11:03 EDT
Investigating - Our NCR Silver Payments team is investigating a potential issue that can cause merchants processing with Mercury to lose the ability to settle their credit card batches independently. If you are experiencing this issue please contact our support team to create an incident. The number to call is 877 - 270 - 3475.
Mar 4, 18:10 EST
Apr 16, 2019

No incidents reported.

Apr 15, 2019

No incidents reported.

Apr 14, 2019

No incidents reported.

Apr 13, 2019

No incidents reported.

Apr 12, 2019

No incidents reported.

Apr 11, 2019

No incidents reported.

Apr 10, 2019

No incidents reported.

Apr 9, 2019

No incidents reported.