NCR Silver System Status Page
Identified - Silver Team,

The upgrade to our phone system has been started.

Although we are not expecting any downtime , between 6-9 AM there may be some delays in taking your calls . We do apologize for any inconvenience this may cause. If you need support during this time please contact support via text ( 877 - 270 - 3475) or via chat (mystore.ncrsilver.com).

- Silver Customer Success Team
Apr 24, 06:41 EDT
NCR Silver App   ? Operational
NCR Silver Pro App   Operational
NCR Silver Backoffice   ? Operational
Payments   Operational
Customer Care Line Available   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 23, 2018

No incidents reported.

Apr 22, 2018

No incidents reported.

Apr 21, 2018

No incidents reported.

Apr 20, 2018

No incidents reported.

Apr 19, 2018

No incidents reported.

Apr 18, 2018
Silver Team,

The proposed upgrade to our phone system will be postponed until Tuesday April 24,2018 between 6 and 9 AM.

Although we are not expecting any downtime , between 6-9 AM there may be some delays in taking your calls . We do apologize for any inconvenience this may cause. If you need support during this time please contact support via text ( 877 - 270 - 3475) or via chat (mystore.ncrsilver.com).

Regular updates will be given on April 24th, 2018 to communicate the progress.

- Silver Customer Success Team
Apr 18, 23:15 EDT
Apr 17, 2018

No incidents reported.

Apr 16, 2018
Silver Team,

On Thursday April 19th between 6 and 9 AM , we will be performing phone systems upgrade, we are upgrading our phone systems to a new state of the art phone system in order to better serve our customers.

Although we are not expecting any downtime , between 6-9 AM there may be some delays in taking your calls . We do apologize for any inconvenience this may cause. If you need support during this time please contact support via text ( 877 - 270 - 3475) or via chat (mystore.ncrsilver.com).

Regular updates will be given on April 19th, 2018 to communicate the progress.

- Silver Customer Success Team
Apr 16, 10:11 EDT
Apr 15, 2018

No incidents reported.

Apr 14, 2018

No incidents reported.

Apr 13, 2018

No incidents reported.

Apr 12, 2018

No incidents reported.

Apr 11, 2018

No incidents reported.

Apr 10, 2018

No incidents reported.