NCR Silver System Status Page
All Systems Operational
NCR Silver App   ? Operational
NCR Silver Pro App   Operational
NCR Silver Backoffice   ? Operational
Payments   Operational
Customer Care Line Available   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 12, 2017

No incidents reported today.

Dec 11, 2017

No incidents reported.

Dec 10, 2017

No incidents reported.

Dec 9, 2017

No incidents reported.

Dec 8, 2017

No incidents reported.

Dec 7, 2017

No incidents reported.

Dec 6, 2017
Resolved - This incident has been resolved.
Dec 6, 17:21 EST
Identified - We have Identified a credit card processing error related to the Nova and Fifththird platforms.
No credit has be loss with this issue.
All support lines are up and available for support.
Updates on this issue will be posted soon.
Dec 6, 14:16 EST
Resolved - This incident has been resolved.
Dec 6, 13:29 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 6, 13:28 EST
Investigating - At 1:06 PM ET we discovered an issue with connectity with Nova and Fifththird.
No credit has be loss with this issue.
All support lines are up and available for support.
Updates on this issue will be posted soon.
Dec 6, 13:21 EST
Dec 5, 2017

No incidents reported.

Dec 4, 2017

No incidents reported.

Dec 3, 2017

No incidents reported.

Dec 2, 2017

No incidents reported.

Dec 1, 2017

No incidents reported.

Nov 30, 2017

No incidents reported.

Nov 29, 2017
Resolved - The issue regarding the inability to receive inbound calls has been resolved.

All channels are open and available for support.
Nov 29, 21:36 EST
Identified - We are currently experiencing an issue with our inbound call center. We are unable to receive inbound calls. Please text 877-270-3475 or chat with us from the back office to obtain technical support.

We will continue update the trust site as new information is obtained.
Nov 29, 14:51 EST
Nov 28, 2017

No incidents reported.