NCR Silver System Status Page
Update - We are continuing to monitor for any further issues.
Jul 19, 09:02 EDT
Monitoring - We have deployed a patch given to us by the vendor to fix a bug they suspect is causing the batch failure issue. We are still monitoring and will provide updates.
Jul 18, 21:51 EDT
Update - We are continuing to work on a fix for this issue.
Jul 18, 15:45 EDT
Update - We are still working to get the issue resolved.
Jul 18, 12:31 EDT
Identified - We have currently identified an issue with settling batches. We are currently working with the gateway to get this resolved. More updates to come.
Jul 18, 11:10 EDT
NCR Silver App   ? Operational
NCR Silver Pro App   Operational
NCR Silver Backoffice   ? Operational
Payments   Operational
Customer Care Line Available   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 20, 2018

No incidents reported today.

Jul 18, 2018
Resolved - This incident has been resolved.
Jul 18, 00:39 EDT
Investigating - There appears to be an outage with At&t and other internet providers. We are still currently investigating. Please see the link below:

http://downdetector.com/
Jul 17, 22:15 EDT
Jul 16, 2018

No incidents reported.

Jul 15, 2018

No incidents reported.

Jul 14, 2018

No incidents reported.

Jul 13, 2018

No incidents reported.

Jul 12, 2018
Resolved - The issue previously reported with Mastercard branded cards appears to be now resolved, we will continue to monitor the situation closely.
Jul 12, 15:11 EDT
Investigating - Investigating
All merchants may be experiencing intermittent declines on Mastercard branded cards. Our support teams are working with acquirers and processors for information on a resolution.
Jul 12, 14:58 EDT
Jul 11, 2018

No incidents reported.

Jul 10, 2018

No incidents reported.

Jul 9, 2018
Resolved - We were experiencing an issue with our inbound support phone system. The issue has been resolved.
Jul 9, 12:42 EDT
Jul 8, 2018

No incidents reported.

Jul 7, 2018

No incidents reported.

Jul 6, 2018

No incidents reported.