NCR Silver System Status Page
Investigating - We are currently Receiving an influx of calls. If you are unable to get in touch with a help-desk representative please reach out to Customercare@ncrsilver.com
Jun 18, 15:32 EDT
NCR Silver App ? Operational
NCR Silver Pro App Operational
NCR Silver Backoffice ? Operational
Payments Operational
Customer Care Line Available Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 19, 2019

No incidents reported today.

Jun 17, 2019

No incidents reported.

Jun 16, 2019

No incidents reported.

Jun 15, 2019

No incidents reported.

Jun 14, 2019

No incidents reported.

Jun 13, 2019
Resolved - We are no longer seeing an influx of calls.
Jun 13, 17:09 EDT
Monitoring - We are seeing Call Volume return to normal. We will continue to monitor for any changes
Jun 13, 15:45 EDT
Investigating - We are currently experiencing an Influx of phone calls. If you need assistance and are unable to reach an agent via phone please email us at CustomerCare@ncrsilver.com.
Jun 13, 15:26 EDT
Jun 12, 2019

No incidents reported.

Jun 11, 2019

No incidents reported.

Jun 10, 2019
Resolved - We Have identified the issue and phones are now working again.
Jun 10, 17:27 EDT
Investigating - We are currently investigating a degradation with our help desk phone system. If you are unable to get a hold of us via phone please email us at CustomerCare@NCRSilver.com
Jun 10, 15:52 EDT
Jun 9, 2019

No incidents reported.

Jun 8, 2019

No incidents reported.

Jun 7, 2019

No incidents reported.

Jun 6, 2019

No incidents reported.

Jun 5, 2019

No incidents reported.