Customer Care Line Degredation

Incident Report for NCR Silver

Resolved

We are no longer seeing an influx of calls.

Posted Jun 13, 2019 - 17:09 EDT

Monitoring

We are seeing Call Volume return to normal. We will continue to monitor for any changes

Posted Jun 13, 2019 - 15:45 EDT

Investigating

We are currently experiencing an Influx of phone calls. If you need assistance and are unable to reach an agent via phone please email us at CustomerCare@ncrsilver.com.

Posted Jun 13, 2019 - 15:26 EDT

This incident affected: Customer Care Line Available.