High call volume

Incident Report for NCR Silver

Resolved

We are no longer experiencing a major influx in calls, response time has gone back to normal. For more information, please contact NCR Silver Support at 877-270-3475.

Posted Oct 03, 2019 - 12:35 EDT

Investigating

We are experiencing an influx in customer calls within our support group related to Online Ordering. We are currently looking into this and will update as we know more. For more information, please contact NCR Silver Support at customercare@ncrsilver.com.

Posted Oct 03, 2019 - 12:19 EDT

This incident affected: Customer Care Line Available.