We are writing to inform you that we will be performing technical maintenance to the NCR Silver back office on Monday, June 18. While you will still be able to take payments during this time, this maintenance may include back office downtime during the following window:
3:00am ‑ 5:00am US EST (12:00am ‑ 2:00am PST) on Monday, June 18, 2018
During this time, we will be completing an upgrade to our servers as part of our continuous investment on delivering the best software and service to our customers.
How does this impact you? The NCR Silver back office may be unavailable during this window. If you firewall, whitelist or have IP controls set up at your business, please ensure you contact support at 877 - 270 - 3475 to obtain the IP addresses to your 'allow' list.
No data will be lost, and your reports will include all activity that occurred during the maintenance period.