Customer Care Support Line Connectivity Issues
Incident Report for NCR Silver
Resolved
This incident has been resolved.
Posted Jun 27, 2022 - 17:23 EDT
Update
We are continuing to monitor for any further issues.
Posted Jun 27, 2022 - 17:02 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jun 27, 2022 - 17:01 EDT
Investigating
We are aware of an issue with our Customer Care line provider as of July 27th, 2022 which is disconnecting and causing phone calls to not be received on our end. We are working with our provider to resolve this issue as quickly as possible.

We apologize for any inconvenience this service disruption may have caused, we will update you as soon as we get any additional information.
Posted Jun 27, 2022 - 16:31 EDT
This incident affected: Customer Care Line Available.