Back Office reporting is not syncing

Incident Report for NCR Silver

Resolved

The issue has been resolved.
Our Engineering team is working on fixing the reporting and an estimation is that it would be complete within the next 90 minutes.

Posted Feb 04, 2023 - 19:05 EST

Update

We are continuing to work on a fix for this issue.

Posted Feb 04, 2023 - 18:24 EST

Identified

The issue has with the Back Office not syncing and not showing the updated report has been identified and the Engineering team is working on addressing it.
If you are experiencing issues with the Back Office not displaying the updated report please reach out to our Support line on 877-270-3475.

Posted Feb 04, 2023 - 18:23 EST

This incident affected: NCR Silver Back Office.