Delayed store summary reporting

Incident Report for NCR Silver

Resolved

All reporting is working as intended.

Posted Jun 09, 2018 - 15:24 EDT

Update

We are continuing to monitor for any further issues.

Posted Jun 09, 2018 - 15:23 EDT

Monitoring

A fix has been implemented and we are currently monitoring.

Posted Jun 08, 2018 - 17:24 EDT

Investigating

We are currently investigating reports from merchants experiencing delayed reporting via the silver back office.
No information has been lost or altered.
We are currently working with our development team to resolve the issue.

Posted Jun 08, 2018 - 15:03 EDT

This incident affected: NCR Silver Back Office.