Ingenico Outage

Incident Report for NCR Silver

Resolved

All services have been restored and confirmed to be operating as expected. The Network Operations Center will continue to monitor the platform closely to ensure stability.

Posted Feb 05, 2019 - 19:03 EST

Update

The Ingenico Mobile Solutions platform is currently experiencing a degradation in services affecting transaction throughput. The Incident team has convened and is troubleshooting in conjunction with the Network Operations Center. Updates will follow as information warrants.

Posted Feb 05, 2019 - 18:10 EST

Investigating

We have discovered there is an outage associated with the Ingenico Gateway. This will affect Quantum devices using Global, Chase and Elavon processors.

Posted Feb 05, 2019 - 17:38 EST

This incident affected: NCR Silver Payments.