Heartland: Adjusting tip investigation
Incident Report for NCR Silver
Resolved
Issue with adjusting tip using Heartland has been resolved
Posted Nov 02, 2018 - 11:21 EDT
Identified
We are currently investigation reports of the inability to adjust tips for customers processing with Heartland through the Monetra gateway.

As we continue to investigate additional information will be given.

No credit has been lost.

Please continue to accept credit as intended.
Posted Oct 31, 2018 - 17:22 EDT
This incident affected: NCR Silver Payments.