Credit Card processing issue
Incident Report for NCR Silver
Resolved
We apologize for any inconvenience this service disruption may have caused. If you experience any related issues, please contact us at 877-270-3475, customercare@ncrsilver.com via email or chat us via your Back Office.
Posted Aug 08, 2020 - 20:04 EDT
Monitoring
We are aware of an issue where credit card transactions would be declined with the error “Transaction declined (01004940)”.
Credit card processing company Heartland had an issue earlier which appears to be resolved.
As we believe that this issue is resolved, we will continue monitoring this issue.

If you experience any related issues, please contact your merchant processor if the issue persists.
Posted Aug 08, 2020 - 13:24 EDT