Intermittent Email Issues with Customer Care email

Incident Report for NCR Silver

Resolved

This incident has been resolved.

Posted Aug 07, 2020 - 09:12 EDT

Monitoring

We are seeing increased performance with our email provider as of August 5th, 2020. We're continuing to monitor this and will communicate the environments change.

Please continue to call into our support line at 877-270-3475 for immediate assistance. If you experience any related issues, please contact us at 877-270-3475.

Posted Aug 05, 2020 - 09:20 EDT

Identified

We are aware of an issue with our email provider as of July 31st, 2020 which is running behind and causing some emails to not be received on our end. Please call into our support line at 877-270-3475 for immediate assistance. We are working with our provider to resolve this issue as quickly as possible.

We apologize for any inconvenience this service disruption may have caused. If you experience any related issues, please contact us at 877-270-3475.

Posted Aug 02, 2020 - 13:37 EDT

This incident affected: NCR Silver Emails.